Average Score (302 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

302 Ratings

4.9 Average

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  • Kody S.06-18-2025

    TYPE:SalesMODEL:TaosYEAR:2024

  • Aric B.06-17-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Someone hit our new car within days after buying so we had to visit the body shop.

    06-17-2025

    I am sorry to hear that your new car was damaged so quickly. Thank you for the review. Please lmk how we can be helpful.

  • Yurizander T.06-16-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Good

  • Natalie F.06-14-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Thomas P.06-12-2025

    TYPE:ServiceMODEL:PassatYEAR:2022

  • Gregor M.06-11-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Both Brian and Traci were just so great the whole way through with the process of me selecting the new Tiguan. Brian really worked so well with me to get the numbers where I could see my way into taking the plunge to buy. Both were just so courteous and open and engaged with me. I never felt any "sales pressure," instead it really was a conversation we kept having until I bought the car. I've been coming to this dealership for over 20 years and I feel the dealership itself is in a great place. I'm very happy to continue being a Flow VW Winston-Salem customer! Thank you again for everything, Brian and Traci! I'm thrilled with the new Tiguan.

  • Linda J.06-05-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Outstanding communication. Knowledgable sales associate. No pressure from anyone at the Flow dealership. Courteous

  • Edith K.06-02-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    It’s always a pleasure to come to flow

    06-02-2025

    It's our pleasure helping you. Thank you for your feedback.

  • Andre V.06-01-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Car was in for a recal. In and out in no time. Thanks. Great and friendly staff.

    06-02-2025

    Thank you for the review

  • Ida M.05-31-2025

    TYPE:SalesMODEL:TiguanYEAR:2025