TYPE:ServiceMODEL:ID.4YEAR:2023
They were. Wet helpful reaching out to me once the part was in and helped schedule a time that was convenient
Average Score (302 reviews):4.9
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
05-29-2025
Thank you for the review. It's a pleasure helping you.
TYPE:SalesMODEL:TaosYEAR:2025
I've received several follow up calls from 3 different staff members to make sure all is well with my new car. Everyone is very friendly and helpful.
TYPE:SalesMODEL:AtlasYEAR:2024
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
As I did last time I was at the Winston Salem store, very clean GREAT staff and outstanding service❤️🙏🏾
05-26-2025
Thank you for your review and kind words. It's a pleasure help you.
TYPE:SalesMODEL:TaosYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2021
Great customer service (Josh, Patrick and Becky). Vehicle was serviced and issues fixed in a timely manner.
05-20-2025
Thank you for your feedback. It's a pleasure helping you.
TYPE:ServiceMODEL:JettaYEAR:2024
Mark and Josh are wonderful people. I felt heard and respected. They both went out of their way to help me. They went far above and beyond to help me.
05-20-2025
Thank you for your kind words and your feedback
TYPE:ServiceMODEL:ID.4YEAR:2023
Everyone was extremely helpful. My only suggestion is for the tech to really listen to the customer’s issue. There’s an intermittent malfunction in my easy-entry seat function. I’m aware of how to use it, which has nothing to do with the intermittent issue.
05-16-2025
Thank you for your feedback. From what I can tell on the work order notes, is that we were not able to replicate not of your concerns and there were not electrical errors stored in the vehicles memory board. If you're having a consistent concern and would like to demonstrate it for the technician and our technology specialist , please let me know.
TYPE:ServiceMODEL:JettaYEAR:2024
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024