Average Score (302 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

302 Ratings

4.9 Average

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  • Shawn W.05-12-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Joshua Gaytan and Patrick Hughes always do a great job in dealing with their customers. Customers are greeted professionally and the service consultants take the time to address the needs of the vehicle being serviced.

    05-11-2025

    Thank you for the review

  • Kimberly H.05-09-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Elizabeth E.05-09-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Josh in the Service department was great - they got me in and completed the service quickly. Appreciate the Video that the technician sent me - who knew the underside of my SUV was so cool looking. And they washed my car. :) thank you!

    05-09-2025

    Thank you for the review

  • Roger B.05-09-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Maggie A.05-07-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Prompt Communication and ease of scheduling appointments

    05-07-2025

    Thank you! The pleasure is all ours!

  • Kristen S.05-07-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Peter C.05-05-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    The buying experience would have been 5 stars if our appointment time was honored.

  • Abigail R.05-05-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Sonya G.05-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Drive F.05-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024