Average Score (302 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

302 Ratings

4.9 Average

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  • Phil M.03-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Great product knowledge and customer service.

    03-21-2025

    Thank you for your business and your kind words

  • Danny H.03-19-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    The staff was friendly, courteous, and very professional !

    03-19-2025

    Thank you for the review

  • Deirdre M.03-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Nicole S.03-17-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

  • Charles G.03-17-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Matthew C.03-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Called for a traffic assist error light. Had an appointment the next morning and a fixed was installed before noon the next day.

    03-17-2025

    Thank you for your kind words. This is exactly how we aim to please our clientele.

  • Bryan R.03-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Kenneth R.03-08-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

    Great service experience as usual. The whole service team communicates clearly and sets expectations for my service visit. Becky, Josh and Patrick always exceed in every thing they do! No doubt that I’ll only get my service done at Flow. Finally, the Service team represents the Flow brand extremely well!!!

    03-08-2025

    Thank you for the review

  • Jeffrey S.03-06-2025

    TYPE:ServiceMODEL:PassatYEAR:2019

  • Marcus H.03-05-2025

    TYPE:SalesMODEL:TaosYEAR:2024