Average Score (302 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

302 Ratings

4.9 Average

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  • Nathan S.01-29-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Katie Tonozzi was amazingly helpful and knowledgeable on just about everything we had questions about. She was very positive and friendly and very much willing to sit and look at or talk through all the options and trims and features of the vehicles we were interested. Fantastic job from her!

  • Jennifer S.01-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    I had a great experience at flow Volkswagen. I have never owned a VW and had little to no idea of what I was looking for. Melvin was very patient and showed me both the Tiguan and Atlas.

    01-30-2025

    Thank you for the review

  • Sterling G.01-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Lorie J.01-29-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Becky and Patrick are superstars in the Service Department. They make sure that I am taken care of and are great with communicating.

    01-29-2025

    It's our pleasure helping you

  • Jose F.01-28-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    The one thing we liked Kevin Bruce was very honest and we didn’t feel rushed to buy the vehicle. That’s the customer service you need all the time. He took his time and let decide if we wanted the vehicle or not.

  • Ryan S.01-28-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

  • John M.01-28-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

  • Peyton A.01-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Nancy S.01-24-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

  • James L.01-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Waiting area was nice and comfortable. Also the service was completed faster than expected.

    01-24-2025

    Thank you for the review