TYPE:ServiceMODEL:JettaYEAR:2021
Fast and thorough
Average Score (302 reviews):4.9
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
12-17-2024
Thank you for the review
TYPE:ServiceMODEL:TiguanYEAR:2024
It was quick, the answered all My questions, and they explained their decisions.
12-16-2024
Thank you for the review
TYPE:ServiceMODEL:TiguanYEAR:2018
Because the vehicle is not fixed. The check engine light is back on and I have to take it back into the shop.
12-16-2024
We do apologize for the inconvenience. Repeat issues are definitely not something want to anticipate. I did speak with the staff and understand a resolution was already set in place prior to your review.
TYPE:ServiceMODEL:JettaYEAR:2019
Always professional. Kept me up to date.
12-14-2024
Thank you for your review
TYPE:ServiceMODEL:TiguanYEAR:2019
I wish such basic service could be a bit faster, but I'm satisfied that it was thorough. Your service representatives are especially friendly and pleasant.
12-13-2024
Thank you for the review
TYPE:ServiceMODEL:AtlasYEAR:2018
Management and staff are always so welcoming and attentive to my problem.
12-13-2024
It's our pleasure helping you
TYPE:SalesMODEL:TiguanYEAR:2024
This was by far the best purchase experience! The staff was very courteous, helpful, and knowledgeable.
TYPE:ServiceMODEL:AtlasYEAR:2022
TYPE:ServiceMODEL:TaosYEAR:2023
Everyone is great, great customer service. So thorough, attentive, friendly, all the good things. I came in on the fly to get an inspection and they were able to accommodate me and do it in great timing. Love the service department!
12-09-2024
It's our pleasure helping you. Thank you for the review.
TYPE:ServiceMODEL:TiguanYEAR:2024