Average Score (302 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

302 Ratings

4.9 Average

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  • William R.12-07-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    No hassle and provided a loaner.

    12-08-2024

    Thank you for the review

  • Amanda T.12-07-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Kathy I.12-04-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

    My service advisor (Josh) was friendly and helpful. Becky was very patient and helpful dealing with the issue with my new Taos. Everything was resolved as quickly as possible. My satisfaction seemed to be important

    12-04-2024

    Thank you for the review

  • William H.12-04-2024

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Larry S.11-29-2024

    TYPE:ServiceMODEL:AtlasYEAR:2023

    The professionalism, integrity and expeditious approach to completing work.

    11-29-2024

    You're our family and we appreciate you so very much

  • Brian M.11-29-2024

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Wayne T.11-28-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Parker H.11-26-2024

    TYPE:ServiceMODEL:JettaYEAR:2024

    Everything went smoothly.

    11-26-2024

    Thank you for the review

  • Francis R.11-25-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Great customer service !!!!

    11-25-2024

    Thank you for the review

  • Liz E.11-24-2024

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    It was great to be able to speak with the mechanic who had worked on my car. I needed to better understand the problem and how he thought it would be resolved.

    11-24-2024

    Thank you for the review