TYPE:ServiceMODEL:AtlasYEAR:2021
Always satisfy with the service we receive. Josh is wonderful to deal with
Average Score (302 reviews):4.9
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
11-15-2024
It's a pleasure helping you. Thank you for the review.
TYPE:SalesMODEL:Golf GTIYEAR:2024
One of the best car buying experiences ever and we have had many Katie, William and John made it easy and straight forward Kristin’s is well happy Thanks Mike
TYPE:ServiceMODEL:TiguanYEAR:2022
Every time I interact with flow VW, I am pleasantly surprised by the service and customer experience. Becky in service is the best.
11-13-2024
Thank you for the review
TYPE:ServiceMODEL:AtlasYEAR:2019
Josh in Service was great. He pulled a CarFax so we could understand the age of my tires Easy appointment In and out. Thank you
11-13-2024
Thank you for the review. It's a pleasure helping you.
TYPE:ServiceMODEL:AtlasYEAR:2022
The service itself went fine. I was in and out fairly quickly, which is appreciated. However, over the weekend I noticed that there is some damage (scuffs / scratches) on my steering wheel that weren't there before I came in for service. It appears that it could have been from something holding the steering wheel in place as there is a small cut/scratch on the right side and then a more significant area on about the same spot on the left side of the steering wheel. I texted Becky (Service Manager) yesterday asking for her to give me a call when she can. I have not heard from her yet.
11-12-2024
Thank you for speaking with me.. I will review the photo provided and be in touch with a resolution.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
TYPE:ServiceMODEL:TaosYEAR:2023
TYPE:SalesMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:JettaYEAR:2022
The engine light was on so I made an appointment, dropped off the car, then was told that everything is fine, here is a video of the car,etc. then today ( 6 days later) the engine light is on again!
11-11-2024
I wish we could have attempted a resolution prior to your review. The service manager will be in touch now that this has been brought to our attention. I feel confident we can will earn your satisfaction.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023