Average Score (302 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

302 Ratings

4.9 Average

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  • Lauren S.08-05-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Samuel C.08-04-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Service depth is exceptional. Staff always willing to help

    08-04-2025

    Thank you for your business. The pleasure is all ours.

  • Neal C.08-04-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Appointment went as promised.

    08-04-2025

    Thank you for your feedback. We appreciate your business.

  • Tammy J.08-03-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Just too expensive

    08-03-2025

    We appreciate your feedback and your business. Looking forward to continuing to demonstrate our value towards your automotive needs.

  • Curtis E.08-03-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Always great service

    08-03-2025

    Thank you for the review. We appreciate your business and your feedback.

  • Janet W.07-29-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    My sales lady was such a pleasure to work with. She knows her product and is willing to spend the time to answer all questions.

  • Lori P.07-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    I like being able to make service appointment using the Flow app, I also like how Patrick always gives me a break down of up coming maintenance and what it cost. My only complaint is the price to replace front and rear brakes is high. One minor complaint the promo music playing in the dealership for something was to loud, I like listening to a radio show using air pods while waiting but the promo music was to loud. Thanks for the opportunity to give opinions. The people are awesome . Always enjoy catching up with Patrick and Becky.

    07-28-2025

    Thank you for your feedback. This helps up improve our clients experience. We appreciate you so much!

  • Casey W.07-25-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Dealership was nice. Our salesman Melvin stocks was awesome. Super friendly and knowledgeable. He had cars that we liked pull up and waiting on us to look at. On our next purchase it will be from Melvin. A++

  • James P.07-23-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Was great service this time. Glad they fired last guy worked on my car. Have a break that I left and I had no brake pad left. Don’t know what was going on in that guy head he could killed somebody

    07-24-2025

    Your satisfaction and safety in your vehicle is my priority. Glad we were able to turn this around and get this taken care of for you quickly.

  • David H.07-23-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025