Average Score (302 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

302 Ratings

4.9 Average

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  • Jacob T.07-21-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025

    They are great!!!

  • Scott W.07-20-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Patrick is an amazing advisor- extremely friendly and kept me informed. Service was quick and thorough.

    07-20-2025

    Thank you for your feedback and your business. We appreciate you!

  • Alline C.07-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Angela M.07-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Staff at the desk was courteous and helpful. Always very friendly.

    07-16-2025

    Thank you so much for your feedback. Customer service and value is everything in today's world. We appreciate your business and recognition.

  • Richard D.07-11-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Great service department.

    07-11-2025

    Thank you for your feedback. We appreciate your business.

  • Mary E.07-10-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

    Best experience I've ever had buying a vehicle!

  • Blaine C.07-09-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    My time at the dealer is always nice. My last visit included a issue that my engine RPM goes up when my A/C is on. The dealer could not duplicate the issue. Of course it happens every day when my A/C is on. I wish we could have found the issue while it is under warranty.

    07-09-2025

    It's always a pleasure helping you. In or outside of warranty we're on your side.

  • Floyd L.07-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Antonio R.07-08-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    The service was great; however i was told I couldn't get an veteran discount on the key so i had to pay full price.

    07-09-2025

    Thank you for your feedback and for your service to our country. Our military appreciation discount was applied to your service invoice that your were provided and paid for. We appreciate your business and welcome you back anytime we can be helpful to your automotive needs.

  • April S.07-06-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    I purchased a 2025 Tiguan car from Volkswagen, and it was truly an exceptional experience from start to finish. Melvin Stocks was the Brand Specialist, he was an absolutely wonderful — professional, patient, and genuinely invested in helping me find the right car. He made the entire process feel smooth and stress-free. He is the best at what he does as I would highly recommend him!⭐️⭐️⭐️⭐️⭐️ After my purchase, Ken Reszel followed up and spent time walking me through the navigation system and tech features, making sure I felt completely comfortable and confident. His knowledge and kindness really stood out. He was so helpful and appreciated! He is definitely exceptional in what he does. I would highly recommend his services.⭐️⭐️⭐️⭐️⭐️ You can tell this team loves what they do and takes pride in taking care of their customers. I’m beyond happy with my car and the service I received. Highly I I I I recommend this dealership to anyone looking for not just a great car, but a great experience. Thank you~